Privacy Policy for Flavors of Levante
Last Updated: August 31, 2024
Welcome to flavorsoflevante.com (hereinafter referred to as “Website”), operated by Flavors of Levante (hereinafter referred to as “we,” “us,” or “our”). Your privacy is important to us, and we are committed to safeguarding the privacy of our website visitors and customers. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our Website or make a purchase from us.
1. Data Controller Flavors of Levante
Address: P.O Box: L7J 9F4
Email: [email protected]
2. Data We Collect We may collect the following personal data about you:
- Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Payment card details or PayPal account information (handled securely by our payment processors).
- Order Information: Details about the products you purchase, order history, and preferences.
- Technical Data: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
- Communication Data: Emails, customer service interactions, and any other form of communication between you and us.
3. How We Collect Your Data We collect data in the following ways:
- Directly from You: When you create an account, make a purchase, or contact us through email or customer support.
- Automatically: Through cookies and similar tracking technologies when you browse our Website.
- Third Parties: From third-party services like payment processors and analytics providers.
4. How We Use Your Data We may use your personal data for the following purposes:
- To Process Your Orders: Including shipping, delivery, and handling returns.
- To Communicate with You: Regarding your orders, promotions, and updates about our products.
- To Improve Our Website and Services: By analyzing user behavior and preferences.
- For Marketing Purposes: Sending promotional offers and newsletters (with your explicit consent).
- To Comply with Legal Obligations: Including tax reporting, fraud prevention, and compliance with government authorities.
5. Legal Basis for Processing Your Data We process your personal data based on the following legal grounds:
- Consent: When you sign up for newsletters or marketing communications.
- Contractual Necessity: To fulfill your orders and provide customer support.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services and protect our business.
6. Data Sharing and Disclosure We may share your personal data with the following parties:
- Service Providers: Such as payment processors, shipping companies, and IT service providers, who assist us in delivering our services.
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
We do not sell your personal data to third parties.
7. Data Storage and Security We store your data securely using industry-standard encryption methods. Access to your personal data is restricted to authorized personnel only, and we take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.
8. Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
9. Your Rights As a data subject under GDPR, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: You can request that we limit the processing of your data under certain conditions.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
- Right to Object: You can object to the processing of your data based on legitimate interests, direct marketing, or profiling.
- Right to Withdraw Consent: You can withdraw your consent for processing at any time.
To exercise any of these rights, please contact us at [email protected].
10. Cookies and Tracking Technologies Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
11. International Data Transfers Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure that your personal data remains protected and in compliance with this privacy policy.
12. Updates to This Privacy Policy We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
13. Contact Us If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Flavors of Levante
Email: [email protected]